FAQs
1. How can I order on Sharwa?
You can order in a group (multiple members are needed to complete your order), or individually.
2. What is a group order ?
Shop together & Save together, all you need to do:
- Choose `Group price`, create your group & Fill up your cart! After checkout, share group link with your friends, they can create their own carts and share the discount
- Share group link on whatsapp with your Friends Once they join the group, they can choose same items and add different ones as well
- Get your order next day of group completion Your order will be delivered in 24 hours once your group is full
3. How many people are needed per group?
Minimum of group is 2 members to confirm your group discount
4. What happens if not enough people join my group?
Your order will not be confirmed and will get cancelled, so hurry up and share as soon as you can after creating a group order
5. How can I join other groups?
You can join the link shared by your friends, or you can join one of the public groups on the product page already
6. Is there a cancellation policy?
After placing order, you can cancel by contacting the care team of Sokoun via whatsapp on +201093455911
7. When does my order get delivered?
Delivery happens 1 day after order is confirmed (except for heavy appliances)